Return Policy

We hope you are completely satisfied with your purchase. If, however, you need to return an item, LOLA accepts merchandise in its original, unworn, unwashed condition, with all tags attached, within 14 days of your original purchase.

LOLA is not responsible for packages lost during return shipment, so we recommend you use choose a carrier with tracking service. Your refund or exchange will take 1-2 weeks to process once the items are received into our inventory.

If you have any questions about how to return goods to us, please email us at hello@lolanewyork.com.